Terms & Conditions

Welcome to True Peptide Lab. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.

General Use

By using this website, you confirm that you are at least 18 years old and agree to comply with all applicable laws and regulations. You agree not to misuse this site or its contents.

We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time. Continued use of the website constitutes acceptance of those changes.

Research Use Only (RUO Disclaimer)

All products sold by True Peptide Lab are intended strictly for laboratory research purposes only.

• Products are not for human consumption
• Products are not intended for medical, diagnostic, or therapeutic use
• Products must only be handled by qualified professionals in controlled environments

By purchasing, you acknowledge that you understand and agree to these restrictions.

Product Information & Accuracy

We strive to ensure all product descriptions, specifications, and pricing are accurate. However, we do not guarantee that all information is error-free, complete, or current.

We reserve the right to:

• Correct any errors or inaccuracies
• Change or update product information without prior notice
• Cancel orders if information is found to be incorrect

Orders & Payment

All orders are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel any order at our discretion
• Limit quantities purchased per customer
• Cancel orders suspected of fraud or unauthorized activity

Payment must be completed at checkout using approved payment methods.

Shipping & Delivery

Shipping times are estimates and not guaranteed. Delays may occur due to factors outside our control.

Customers are responsible for:

• Providing accurate shipping information
• Ensuring compliance with local laws and import regulations

We are not liable for delays, lost shipments (unless covered by shipping protection), or customs issues.

Returns & Refunds

Due to the sensitive nature of research compounds, all sales are final once shipped.

We do not accept returns or refunds except in cases where:

• The wrong product was received
• The product was damaged during transit
• The order was confirmed lost (with valid shipping protection)

All claims must be submitted within 48 hours of delivery with supporting evidence.

Intellectual Property

All content on this website, including text, logos, images, and branding, is the property of True Peptide Lab and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, True Peptide Lab shall not be liable for any damages arising from:

• Misuse of products
• Improper handling or storage
• Use outside of intended research purposes
• Indirect, incidental, or consequential damages

All products are provided “as is” without warranties of any kind.

Indemnification

You agree to indemnify and hold harmless True Peptide Lab from any claims, damages, or expenses arising from your misuse of products or violation of these terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of your operating jurisdiction.

Contact Information

For questions regarding these Terms and Conditions, please contact:

Email: support@truepeptidelab.co.uk